At Maloree Hikes, we ensure reliable and timely delivery of your outdoor and travel gear. Please review our shipping policy below.
1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Estimated Delivery Time
- Standard Shipping: Estimated delivery within 5–7 business days.
- Express Shipping: Estimated delivery within 2–4 business days.
- International Shipping: Estimated delivery within 7–14 business days, subject to customs clearance.
3. Shipping Fees
- Shipping costs are calculated at checkout based on location and delivery method.
4. Order Tracking
- A tracking number will be provided via email once the order has shipped.
- Customers can monitor their delivery status through our official tracking portal.
5. Delays & Exceptions
- Maloree Hikes is not responsible for delays caused by weather, carrier issues, or customs processing.
- In the event of unforeseen circumstances, we will notify customers promptly.
6. Damaged or Lost Shipments
- If a package is lost or arrives damaged, customers must contact us within 7 days of delivery for assistance.
- We may offer replacement or refund options based on the issue.
7. Contact Information
For shipping inquiries, please reach out to us at [email protected]